• Office: 01592 841164
  • Lynne: 07740 449098
  • Derek: 07803 669888
  • enquiries@carneilhomes.com

Privacy Policy

Who are we?

Carneil Homes was formed in 1996 by John, Derek and Lynne McNeely and has since built up a reputation for excellence, providing the marketplace with select developments of luxury homes. Carneil Homes offer a broad range of properties from those catering for the starter market to top end of the market four and five bedroom executive homes. We also carry out renovation work and extensions to our clients existing properties.

We are committed to protecting the visitors to our website and maintaining trust and confidence with our client base.

We are not in the business of selling, renting or trading email lists with other companies and organisations for marketing gain.

In this privacy policy we will outline how why and when we collect any personal data and how we use that information.

Types of data we collect

We may collect some of the following information:

  • Your name and company name where applicable
  • Your email address and telephone number
  • Other relevant customer information

What we do with the information:

The information that we gather is used to better understand our customers’ needs and to improve their online experience with us.

We use the information to improve the products and services that we offer.

We may send periodic emails to the email address that you have provided us with.

From time to time we may contact you to advise you of business opportunities or information that we think you may be interested in via email or phone.

We may use the information to adapt our website to better suit your needs.


We are committed to ensuring that your information is secure and to this end have added an SSL certificate to our website so that any communication that you have with us will be encrypted and the information will be secure.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree to the cookie the file is added and the cookie helps to analyse web traffic and collect anonymous information about your activity on our website. You can disable cookies on your device but this may affect your browsing experience on our site.

Google analytics 

We use third party software called google analytics which gives us general information on our website traffic.

When someone visits our website, Google Analytics collects standard internet log information and details of visitor behaviour patterns, to find out things such as the number of visitors to the various parts of the site.

This information is only gathered in a way which does not identify anyone. We do not make, nor do we allow Google or any other party to make any attempt to find out the identities of those visiting our website.

More information here

Newsletter data 

As part of the registration process for our e-newsletter, we collect personal information:

  • To inform you about goods or services that you have asked us to tell you about
  • To contact you if we need to obtain or provide additional information
  • To check our records are right and to check every now and then that you’re happy and satisfied.

We do NOT rent or trade email lists with other organisations and businesses.

Access to your data 

You are entitled to view, amend, or delete the personal information that we hold.

Email your request to our data protection officer who will respond within 28 days:

Lynne McNeely
Carneil Homes Ltd,
Leven House,
KY13 9JH

Changes to the privacy notice

We may from time to time update the privacy policy and we would encourage you to come back to this section of our website periodically to check for updates.